Return & Refund Policy

We want you to be happy with your purchase. Please review our policy on returns, which differs by product type.

Final Sale Items (Non-Returnable)

The following items are final sale and are not eligible for returns or exchanges:

• Perishable Goods: All coffee products (e.g., Island Riddim Roast).
• Sale Items: Any items marked as “Sale” or “Limited Edition.”

Apparel & Merchandise (Eligible for Exchange)

We do not offer refunds on apparel (e.g., T-shirts). However, we are happy to offer an exchange for a different size if the item:

• Is returned within [e.g., 14 days] of delivery.
• Is unworn, unwashed, and in its original condition with all tags attached.

To request an exchange, please email us at sales@hawaiireggaenetwork.com. Please note that customers are responsible for the shipping costs to return the item to us.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you received the wrong item, please contact us within [e.g., 14 days] of delivery at sales@hawaiireggaenetwork.com.

Please include your order number and a photo of the issue. We will review your claim and work with you to provide a refund or replacement.